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16 responses to “Old Spice Guy = Social Media Success”

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  8. Trudy

    It’s definitely too early to judge the ROI on this investment from a direct sales conversion perspective. Considering the low impressions that most TV commercials receive with the advent of DVRs and HULU Old Spice has garnered a heap of exposure from a younger audience. Their not my Dad’s deodorant any more after the campaign they just aired. I’m not sure if there was a subscriber element to the campaign involving email collection, but if so they can always send out a coupon or store driver promo to convert their new fans to customers. However, I expect that people will organically migrate to Old Spice the next time their on a deodorant aisle.

    1. Casey Cheshire

      I totally agree with Trudy on the delay in calculating an ROI. She also raises a great point about subscribers. Currently they have 151,718 YouTube subscribers, 100,241 Followers on Twitter, and 746,472 Fans on Facebook. This will seed any future promotions with instant viewership by the people most likely to share it with a friend.

  9. Yarden

    No Sales, no glory.

  10. Bethany Deines

    Heard an interesting fact the other day. As entertaining as this campaign is, it has done nothing to increase Old Spice sales. The promotions are geared toward women but it seems like women don’t buy these products for the men in their lives. So, from a true advertising perspective, is this campaign effective if it doesn’t generate sales/conversions?

    1. Casey Cheshire

      The nature of the campaign is not geared around going out and immediately buying- few would make a trip for 1 product. The campaign is more about raising awareness leading me to expect a more gradular increase. It does raise the question: If viral campaigns have a relatively short lifespan, how does this fair with a branding/awareness campaign? Lastly, it may be targetted to the women shoppers but it is highly popular with men too- who will be quoting the videos for months!

    2. equalman

      Thanks Bethany/Casey/Yarden:

      Great discussion! All are correct and that is what makes some of this stuff “tricky.” I actually used to purchase Old Spice deodorant, but gave it up a few months back, however I plan to purchase it the next time I’m in the market in a few weeks (TMI I know). Hence, sometimes the sales aren’t immediate so often with social media the success is judged holistically and over time. Altimeter Group did a study that showed those companies socially engaged showed an increase of +18% in revenue, while companies that weren’t actively social showed a decrease of -6%. So, time will tell!

      Best, equalman

  11. Bethany Deines

    Heard an interesting fact that as entertaining as this promotion is, it has done nothing to increase Old Spice sales. The ads are geared toward women but it looks like women don’t buy these products for the men in their lives. So, from a true advertising perspective, is it accomplishing anything if it doesn’t increase conversions/sales?

  12. equalman

    “Look at your campaign, now look at us, now back at your campaign, and now back to us.”

    Great stuff Casey!

  13. Casey Cheshire

    The videos were extremely well done- high production value and really funny. I’m MOST impressed with the fact that they responded to many of the comments received. This is the first time in my experience where a viral campaign has engaged their audience with custom made movie responses. Wieden & Kennedy, who created the series, can now boast: “Look at your campaign, now look at us, now back at your campaign, and now back to us.”