Browse: Home / Infographic / New Framework for Social Media Analytics [Infographic]
By Mike Lewis | April 19, 2012
In our latest white paper, Actionable Social Analytics: From Social Media Metrics to Business Insights we unveiled the Social Analytics Framework for Marketing and Sales Effectiveness. Use this framework to determine KPI’s according to marketing objective.

Share your insights!
We built this framework to help marketers harness social insights for business value. What metrics do you use? Do you use a different framework? Share your insights with us and our community on Twitter by tweeting to #AwarenessTips.
Mike Lewis
@bostonmike
Posted in Infographic | Tagged "Awareness, @bostonmike, Framework, KPI, metrics, Mike Lewis, Social Analytics, Social Analytics for Marketing and Sales Effectiveness
Mike Lewis is an International speaker, author of Stand Out Social Marketing, active twitter personality (@bostonmike) and active blogger at Social Media Today, Socialnomics, The Customer Collective, Business to Community, BostInno and others. Mike helps brands implement social media as part of their marketing mix and define marketing and communication strategies that incorporate multiple social media channels. Clients include Sony Pictures, Major League Baseball, Starwood Hotels, Titleist, American Cancer Society, Comcast SportsNet, Zynga, Nuance, Tiger Woods Foundation, Maui Jim, Computer Associates, Fairmont Hotels and many others. Mike is a 15-year marketing vetran working at early-stage technology companies including StreamServe (now OpenText), Salesnet (acquired by RightNow) and RightNow Technologies (now Oracle) where he helped facilitate their growth into highly successful organizations. Those experiences led to a passion for understanding how social marketing can impact business. He served as the President of the Business Marketing Association Boston for an unprecedented 3-year term leading the group to ‘Chapter of the Year Award’ and ‘Outstanding Programming Award’ in 2008. Mike received a BA in Organizational Psychology & Business Communications from Stonehill College and an MBA from Bentley University in 2001.
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