eMarketer

eMarketer,social media metrics,magnetic content,Macy’s,David Meerman Scott,Brian Solis,Erik Qualman,Paul Gillin,CC Chapman,Steve Rubel,Awareness Inc,Mike Lewis

3 Digital Marketing Trends To Watch in 2012 and Beyond

By Mike Lewis | 278 days ago

Chances are on any given workday, marketers take advantage of a social feature, channel, tacti…

Posted in Featured, Social Media, Socialnomics | Tagged Awareness Inc., brian solis, CC Chapman, David Meerman Scott, eMarketer, Erik Qualman, Macy’s, magnetic content, Mike Lewis, Paul Gillin, Social Media Metrics, Steve Rubel

Social CRM,Customer Relationship Management,Paul Gillin,Magnitude Media, Raidious,Taulbee Jackson,Social Media Today,Brent Leary,Leslie Poston,Customer Service,eMarketer,Super Bowl Command Center,Awareness Inc,bostonmike,Mike Lewis

Customer Relationship Management (and CRM) is Going Social

By Mike Lewis | July 31, 2012

We live in a business world that is increasingly focused on improving customer experiences, bu…

Posted in Featured, Socialnomics | Tagged @bostonmike, Awareness Inc., Brent Leary, Customer Relationship Management, customer service, eMarketer, Leslie Poston, Magnitude Media, Mike Lewis, Paul Gillin, Raidious, Social CRM, Social Media Today, Super Bowl Command Center, Taulbee Jackson